了解更多：ITIL®4 Foundation
ITIL?4 Foundation認證
ITIL?4對組織面對新的服務管理所帶來的挑戰以及使用潛在的現代技術提供指導，它的目的是確保一個靈活、協調和集成的系統，以有效地治理和管理IT使能（IT-enabled）的服務。
開課時間：09月20日-09月21日
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